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Here are some information about The Mind Healing Place that will be useful for you to know before booking your appointments:
If you have an emergency please telephone 000 immediately.
The Mind Healing Place does not provide any emergency support or care.
We are a Practice based on appointments only. You can make an appointment by calling us on 0422 328 152.
For new patients, the first 4 new appointments is usually about 45minutes each.
All subsequent follow up appointments are usually about 20 to 30 minutes each.
We are a Private Specialist Service and we endeavour to provide the highest level of care.
Each and every appointment has been created and reserved for you when you confirm via telephone, sms or email.
When we receive last minute cancellation, it does not allow enough time for us to re-schedule our appointment books.
Cancellation Policy
New Patient (New Referral) - No Less than 1 week Cancellation Notice is required (before the date of the first consultation).
Full Consultation Fees for the appts will apply for failing to do so.
Follow Up Appt Cancellation - No Less than 72 (Business Hours) Cancellation Notice (that excludes Saturday and Sunday) is required before the date of consultation.
Full Consultation Fees for the appts will apply for failing to do so.
As a standard policy, you will be invoiced and charged a full appointment fee as scheduled for any missed appointments or late cancellation.
This cancellation fee will attract GST and will also not be entitled to a Medicare or Private HealthCare rebate.
No further appointments will be made until the cancellation fee is received.
Please do consider this carefully when confirming your appointments.
We truly trust that you do understand our position in such situation.
The Mind Healing Place is a private billing practice, so fees are fixed by the Practice
New Patient (New Referral) - No Less than 1 week Cancellation Notice is required (before the date of the first consultation). Full Consultation Fees for the appts will apply for failing to do so.
Follow Up Appt Cancellation - No Less than 72 (Business Hours) Cancellation Notice (that excludes Saturday and Sunday) is required before the date of consultation. Full Consultation Fees for the appts will apply for failing to do so.
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There is standard fee for a consultation, but may vary depending on the length of your consultation.
A Scheduled Fee list and information will be provided to you when you make an appointment.
Private Health Cover - You may be eligible to claim from your Private Health insurer.
Please check with your private health care provider to determine your cover.
Bulk billing is not offered at The Mind Healing Place.
Medical certificates are available and can be requested at the time of consultation with your practitioner.
This is strictly at the discretion of your attending practitioner.
We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained.
Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.
Our practice is committed to preventative care and we may issue you with reminder notices or practice information from time to time.
Please advise the practice manager if you do not wish to participate in this program.
We value the opinion and feedback from our clients on all aspects of the practice.
We welcome any suggestions that you feel will improve our service.
If you have any concerns or complaints please contact our Practice Manager at admin@themindhealingplace.com.au
